Casino mate is an exciting online casino established in 2011 by Vegas Partner Lounge Classics. The gaming license for this casino comes from the jurisdiction of Curacao.
- Welcoming to players from Australia
- An extensive range of games from Microgaming
- Uses 1Click instant play Technology
- Excellent customer support team
- Available in four languages
- No international number for phone support
- An old website that needs optimizing
- No Live Casino
- Restricted in many countries
- It does not have an app
Casino mate is an exciting online casino established in 2011 by Vegas Partner Lounge Classics. The gaming license for this casino comes from the jurisdiction of Curacao. Players can navigate this site in 11 different languages making it an attractive option to global players. It is one of the few sites open to serve players from Australia, and continuous improvements mean that it stands out as an industry leader. Record-breaking software provider Microgaming powers most of the games in this casino.
Casino Mate Review
Casino-Mate makes one bold promise to all players who choose this site. That is to deliver the ultimate online gaming experience. This experience begins with the simple look and feel of the site. With the primary background colour being a dark green and highlights of red and white on the site, this is one casino where it is easy to enjoy gaming.
The homepage gets you straight to the experience of gaming. At the top is a scrolling bar that lets you know the latest offers on the site. Go down, and you will see game thumbnails that make it easy for you to choose the game you prefer. For ease of navigation, the games are divided into categories.
There are more than five software providers that are offering games in this casino, including industry-leading Microgaming. For this reason, players will find the traditional game offerings like 3 Reel Slots and more modern games such as 3D slots or pokie games.
Making deposits and withdrawals on this casino is a breeze as there are more than eight different ways that players can transact. One remarkable feature of this casino is the weekly withdrawal limit. Each week, players can withdraw up to $4000. The support team are available 24/7 through the live chat, and it is also possible to call in and speak to them on the phone. Like any casino that targets Australian players, Casino-Mate delivers on charm and charisma.
Bonuses & Promotions
There are tons of promotions to enjoy at Casino mate. These promotions will entertain as well as reward you. In addition to the main promotions, some are available during special occasions. Here are some that you must try out:
- Welcome Bonus – This bonus gives you the chance to receive up to $1,400 as a match bonus, spread over four deposits. The first deposit will match 100% up to a maximum of $200. The second deposit matches 50% up to a maximum of $300. The third deposit will match up to $50 with a maximum of $400. The fourth deposit is the most favourable with a 50% match bonus with a maximum of $500
- Mate’s Rewards Unlimited – With this bonus, for every $1 you bet, you receive 1 point. The more points that you receive, the higher the levels that you can climb. With each level you achieve, there are exciting rewards available, including free spins, cash money and match bonuses. The special boost button can propel you from one level to the next.
- Mon(ey) Days – This is a weekly bonus available to players every Monday and paints the casino green. When you log in on Mondays, you will receive a significant 40% match bonus up to $200. A great way to set yourself up for success right from the beginning of the week.
- Surging Bonus Booster – This bonus is available in two options. With the first, you make a deposit that is worth $20 or more and you will receive a 25% match bonus. With the second option, you make a deposit worth $150 and you will receive a 50% match bonus. This bonus is available once a week on Wednesdays. It does not have a cap.
- Hidden Spin Sundays – In the casino, there are 5000 no deposit spins that have been hidden. These are behind three of the slot games. Every Sunday, players have a chance to find these spins and once they do, they are activated automatically. This bonus is only available for the first 300 players.
As with any bonus, the wagering requirement determines whether the bonus is worthwhile. The welcome bonus has a high wagering requirement of 50x, making it challenging to clear the bonus fully. The most that you can cash out with any bonus is $5,000.
Despite having a wide range of bonuses for players to enjoy, this casino is missing an exciting cashback bonus. This means that when you make a loss, the best way that you can keep going and try your luck is by making more deposits into your account
Casino Mate No Deposit Bonus Codes
There are many bonuses to choose from, though you will find that the No Deposit Bonus is not among them. Even without this bonus, there are many different ways that players can get an edge and achieve success while gaming. Look out for special bonuses that are available on certain days of the week and weekends.
Casino Mate Free Spins
The first way you can get some free spins is to give you up to 80 free spins through the generous welcome bonus. If you want to get some more, look out for the new game releases. There are often lots of free spins up for grabs when a software provider wants you to try out their latest and greatest new games.
Over the weekend, there is also a chance to experience some free spins through The Weekender promo. As much as they are free, you will need to do a little work to ensure you receive them. This bonus is so spread over four acts. Each day of the weekend, there are two offers where you can make two deposits. From the second deposit onwards, you will receive free spins to use on Dragon Pearls, Spinions and 20 Sun of Egypt.
Casino Games & Software Providers
One feature that makes this casino powerfully stand out from the rest is the massive selection of games. Several software providers offer games on this site, including industry giants Microgaming, Quickspin. Play’n Go, Spigo and BetSoft.
The extensive range of games means that players can find any theme that they fancy while in this casino. The types of games that you can expect include:
- Slot Games – This category has the highest number of games, and is the most popular amongst players. From Microgaming, you will see popular offerings, including massive progressive jackpots that could alter your future. BetSoft has some 3D games for players to try out too. Choose from 3 reel and 5-reel pokies, video slots and more.
- Table Games – Diversity is what sets this casino apart from many others. The most popular table games and other niche offerings are available for players to experience. These include blackjack, roulette and video poker in numerous variants.
- Video poker – Whether you are looking for familiar favourites or want to try out obscure offerings, Casino mate has a video poker option to suit your needs. In this casino, players can choose from three modes of play, including single hand, multiplier enhanced Level Up Poker and Multi-Hand Power Poker. With so many variants to choose from, some players may choose to experience games that allow for playing a maximum of 100 hands simultaneously.
Casino Mate Mobile
It is possible to enjoy Casino-Mate when you are on the go as the games are available through 1Click Instant Play. Most of the games have been configured for playing on mobile devices using browsers. This means that there is no loss of integrity to the gaming experience whether you are on mobile or using your PC.
The mobile devices that are compatible with this casino include iOS, Android and Blackberry. For players who have Windows devices, most of the games that can play on Blackberry will also play on Windows. It is also possible to enjoy this casino on an iPad. Similar to playing on a PC, the mobile browser also enjoys the security of having 128-bit SSL Encryption technology so that each transaction is protected.
Casino Mate Withdrawal and Deposit Methods
With a range of options to choose from, transacting on this casino is simple. The options available to a player depend on which country you choose to play from. The payment methods include credit cards, eWallets, pre-paid vouchers and wire transfers. For deposits, you can choose between Visa, MasterCard, Neteller, Skrill, InstaDebit, Debit, Paysafe Card, Neosurf, Interac Online, Cashlib Pay Cash Online, Cash to Code and Ecopayz. For withdrawals, the methods available include Neteller, Skrill, InstaDebit, Ecopayz and Bank Transfer.
All deposits happen instantly. For withdrawals, however, two options take between three to five business days to be processed. These methods are InstaDebit and Bank Transfer.
This site’s challenge is the low withdrawal limit at EUR 4000 each week. With massive progressive jackpots, someone who gets lucky and receives a significant win may find that they spend a long time trying to get all their winnings out.
Customer Service and Support
Casino-Mate wants to make sure that all players have a seamless gaming experience. That is why there are four different ways that you can reach out to support. Conveniently, a comprehensive FAQ section has responses to questions that casino players often ask. It should be the first place you check when you need help.
The most direct way is through the live chat option available 24/7. If you prefer to talk through the solution, you can get to the support team through the toll-free 1800 006 285. There is also a dedicated number for players from New Zealand, which is 0800 451 134.
You may want to share some detailed information, make a request, or give feedback on your experience. You can choose to reach out through email for this. For support in regards to a game, send a message to [email protected] If you seek help with banking and accounts, send a message to [email protected] Make sure that you put in as much information as possible so that you can get a response to your request as quickly as possible. Typically, the casino responds to emails within 24 hours.
In addition to reaching out to the support team with ease, players also want to ensure that all the games are fair. This casino features eCogra certification to give players this peace of mind.
This online casino keeps players safe as it makes use of 128 BIT SSL (Secure Socket Layer) technology. This ensures that all personal, transaction and banking information is digitally encrypted so that no one can read what you share on different servers. Furthermore, the gambling history for players is safe and sound. This ensures the protection of all deposits and withdrawals.
Choosing the best software providers allows players an additional sense of security. This is because these software providers are known for creating high integrity games.
Independent auditors eCogra are highly professional and perform the audits for this casino. As a player, should you be curious about the audit results, you only need to click the eCogra icon at the bottom of the website. This will lead you to the certification and the payout percentages from the previous period.
Casino-Mate ticks all the boxes of a premium online casino. To begin with, it has a fantastic range of games to meet the desires of all types of players. This includes new players as well as those with lots of experience. Whether you want to try out your luck on a few pokies or prefer a game of wits, strategy and skill with blackjack, hours of entertainment are possible at Casino-Mate Casino.
This site also has the advantage of being available to mobile players on a range of devices. This means that players can experience their favourite games at any time and even on the go. The generous bonuses also mean that it is possible to increase wins and achieve a good payout.
As a regular player, the rewards scheme is an exciting way to get some extras. With multiple banking methods available, you will soon be placing deposits so that you can benefit from all the available rewards.
All in all, Casino-Mate, amongst a myriad of casinos, is a stand out online gaming website with all the features that any gamer seeks to enjoy. Ease of navigation and the potential to win a million-dollar jackpot are two of the many reasons that you will want to keep playing on this site. Brilliant gaming is just a swipe or a click away.
Casino Mate FAQ
To begin playing on this casino, you need to open a Casino mate account. Go through the registration process and choose the sign-up button. You will be asked to fill in a few details, and once done, and your gaming journey will klick off.
You can navigate various ways around the games you want to play. If you’re going to find a game from a particular provider, you can choose the provider from the homepage. When you do so, all the games from that provider will appear, and you can select your preferred option. When you know the name of the game that you want to play, use the search box, which is located at the top of the casino. Enter the name there, and it will find it for you. Another way to find your preferred game is to search through the five categories and choose the game you want to play based on the specific category.
This may vary from case to case and depend on your chosen banking method. It may be necessary to provide proof of identification and, in some cases, a home address as well. All shared information is confidential and will not be revealed to any third parties.
No, you do not need real money to try them out. All the casino games can be played on this casino without real money. This makes it possible for all players to explore the games while experiencing a thrilling adventure.
Yes, it is easy to enjoy the games from Casino-Mate on mobile. There is no need to download any apps to experience this site. The website is mobile-friendly and is browser-based. All you need to do is go to your web browser and enter the site’s address. If you are looking for a specific game, you will easily find it from the home page. However, it is worth noting that not all the games on the site have been optimized for playing on mobile.